Your headset: Bose Bose Authorized Service · warranty checked by serial number
Change headset

BOSE Headset Repair

Verify the serial for warranty, or book paid repair online. We handle DPD pickup and return delivery.

How does shipping work? ↓

  1. 1. Book onlineEnter the serial number and choose your package.
  2. 2. DPD pickupWe arrange the pickup from your address in the EU.
  3. 3. Repair in our Bose-trained labEASA Part-145 workshop in the Czech Republic.
  4. 4. Back to youTracked return with the repair documents.

1 Serial number

Find it on the label inside the ear cup. Once verified, we fill in the model and lock warranty vs paid.

2 Model & repair type

Not verified

Repair type is set automatically after you verify the serial number. Shipping — see FAQ below.

3 Fault description

Optional — max 30 characters. Auto-filled when you verify the serial number.

By placing the order you accept our Terms and Conditions. How we process your personal data is explained in our Privacy Policy.

Repaired in our Bose-trained lab

We are a Bose Authorized Service. Our technicians are trained by Bose and repair A20, A30 and ProFlight headsets with original Bose parts, to Bose specification.

  • EASA Part-145 approved workshop
  • Original spare parts
  • Every headset tested before return
AIR TEAM technician repairing an aviation headset Headset repair at the AIR TEAM workbench AIR TEAM headset repair lab

What pilots say about our repairs

4.85 Excellent 100 reviews
How we verify reviews

Reviews from customers whose Bose headsets we repaired, each matched to its repair order and published with the customer's consent.

Customers are saying

4.85 ★ (100)
Verified
—

BOSE headset repair — frequently asked questions

Where can I find the serial number?
The serial number is on the label inside the ear cup. Enter it above and click “Verify warranty”.
What if warranty verification fails?
Check the serial number on the label inside the ear cup and click Verify warranty again. You cannot complete the order until verification succeeds. If you believe the headset is in warranty, upload your invoice or proof of purchase below the Verify button (Paid repair) — our team will review it with your order.
Do you repair damaged headbands or ear seals?
Yes — describe the issue in your order. Minor mechanical damage is often repairable; for extensive damage we will contact you with options.
How does shipping work?
DPD pickup and return in the EU mainland: free with a Bose warranty repair, €55 incl. VAT with a paid repair (added at checkout). Outside the EU mainland (UK, US, CH and others): international DPD shipping is available and its price is shown at checkout. All prices include VAT.
How long does repair take?
Standard turnaround is up to 30 days from receipt at our service centre. With the Plus package it is 5–10 days, with Pro (priority repair) 48 hours. We keep you updated by e-mail.
What is the paid repair price?
Paid BOSE repair is 340 EUR incl. VAT (diagnostics fee). Warranty repair is free. Shipping is separate — see How does shipping work?
Do I get an EASA Form 1?
Yes, free of charge. Tick EASA Form 1 / FAA 8130-3 in the extras and the certificate ships with your repaired headset.
What is ATS Care?
ATS Care is part of the Pro package and covers your headset for 12 months after the repair. If it fails again, we send you a replacement headset straight away and you send yours back in the same box. It also extends the repair warranty from 3 to 12 months. If something goes wrong within the 12 months, contact us with your order number.